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Career Opportunities with Digital Hospitality

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We consider ourselves pretty lucky to have so many talented and hardworking people in our ranks. It’s what has allowed Digital Hospitality to become an industry leader in creative digital marketing for hotels. If you believe you could have a role in our organization, we encourage you to contact us and to check this page often for info on our current employment opportunities.

Current Job Postings

Digital Project Coordinator
Digital Marketing Account Coordinator
Sales Specialist
Contract Designer

Digital Project Coordinator

We are looking for a passionate, fun and dedicated person to join our team as a Digital Project Coordinator. The Digital Project Coordinator is responsible for overseeing new website projects from start tofinish, working closely with team members from the Production and Search departments, as well as clients. This person will play a key role within our team to help us stay organized and make sure we deliver on time, on budget and with quality.

The Ideal Person has

  • A post-secondary degree or diploma (preferably in marketing or communications)
  • Excellent organizational, analytical and verbal and written communication skills
  • The ability to excel under pressure and manage multiple priorities
  • Basic understanding of internet marketing including SEO and social media
  • Demonstrates willingness, ability and enthusiasm to learn new processes, methodologies and technologies
  • The natural ability to build and maintain strong client relationships

It Would Be an Asset to Have

  • A design background with experience using Photoshop
  • Basic knowledge of HTML
  • Experience working in the field of internet marketing, project management or in an agency environment

Responsibilities include but are not limited to:

  • Plan, coordinate and assist in all aspects of a website projectfrom original conception through to final implementation, effectively and efficiently relay client needs to design and development teams. Coordinator will have their own projects as well as assist with other projects with the team
  • Develop project plans/documentation and assume responsibility for project success.
  • Build mutually beneficial relationships with clients and manage their expectations through effective communication (phone, email and in-person)
  • Write and edit website copy as needed
  • Manage and assist daily website updates/changes requested from established clients
  • Track and report on time spent on projects

Culturally, we:

  • Go above and beyond to get the job done with maximum quality – and have fun as a team doing it.
  • Expect nothing but best from our team members and foster an environment for continual learning and improvement
  • Like to manage multiple things at once – the faster the pace the better.

If this sounds like you, then we’d love to hear from you! Please apply by emailing your resume and cover letter to jobs@digitalhospitality.com

Digital Marketing Account Coordinator

We are seeking a Digital Marketing Account Coordinator to join our team. This position involves working closely with our key clients to ensure their digital strategies meet high quality standards, their online campaigns run efficiently and their Internet marketing goals are met.

You Must Have:

  • A post-secondary degree or diploma (preferably in marketing or digital media)
  • Strong working knowledge of Google Analytics
  • Solid understanding of digital marketing platforms like Google AdWords and Facebook Business.
  • Working knowledge of Photoshop or equivalent design/image editing software
  • A desire to interact and build relationships with high-level clients
  • Strong customer service background and experience working directly with clients in an advisory role
  • Excellent time management skills and the ability to juggle multiple projects at one time
  • At least 1 year experience working in the tech or marketing field

You are:

  • Passionate about digital marketing and willing to keep yourself up to date about trends and technology in this field
  • Extremely detail oriented, able to ensure accuracy and precision in all aspects of your work
  • A creative person who is visually inclined
  • An excellent written and verbal communicator
  • A true ‘people person’ who can build and maintain strong client relationships
  • A natural leader with an ability to delegate responsibilities and coordinate others
  • Addicted to maintaining and monitoring schedules and calendars
  • Results-oriented and derive fulfillment from positively impacting clients’ business results

It Would Be an Asset to Have:

  • A design background with experience in Adobe CS
  • Training or certification in digital marketing
  • Content writing experience
  • Prior experience digital marketing campaigns
  • Experience working directly with clients
  • Second language skills such as French or Spanish

Responsibilities include but are not limited to:

  • Planning, leading, coordinating, and assisting in all aspects of a client’s digital marketing campaign from original conception through to final analysis
  • Working with Sales and Search Marketing teams to define the client digital goals and developing online strategies
  • Coordinating and assigning digital marketing tasks to team members making sure deadlines are met while ensuring quality standards of the company are achieved
  • Communicating with clients throughout the year to define and implement campaign goals and preferences as well as making strategic recommendations for increased online conversions
  • Effectively and efficiently relay client needs/updates to design and development teams
  • Build mutually beneficial relationships with clients and manage their expectations through effective communication (phone, email and in-person)
  • Write marketing collateral and edit web copy as needed
  • Schedule blogging and website performance reports
  • Assist Sales team in presenting reports to clients
  • Evaluate and assess the results of client’s Internet marketing and making suggestions where necessary to improve results
  • Manage and perform the final review process of email, banner and landing page campaigns
  • Ensuring the company is allocating the correct number of hours per month to each account
  • Assisting the Internet marketing team with tasks such as importing client contacts lists, reviewing landing pages for mobile compatibility, sourcing images from image libraries etc.

If you are interested in a dynamic position within a fast growing, vibrant, downtown Vancouver digital marketing agency, please email your resume and cover letter jobs@digitalhospitality.com.

Sales Specialist

You seek:

  • A dynamic company with room to grow and an opportunity to learn and create great relationships.
  • To be in an environment where you are surrounded by passionate, high-performers who will provide guidance and help you reach your goals – both professional and personal.
  • To be in a space that is more new-school than old-school with respect to opportunities, teamwork, ideas, work-life balance and agency.
  • The potential to have tremendous earning opportunity based upon your effort.
  • The potential to advance quickly if you have the right skill set.
  • A workplace that feels like home.

We seek:

  • A committed sales person with at least 3-years of proven experience in a related field.
  • Someone who is looking to make a positive career move.
  • An innovative person who can see the big picture and can help us navigate toward larger opportunities.
  • A person who sees a deal as not just a commission, but an opportunity to advance the company.
  • Someone who has the potential to grow in this role and sees management in his/her future.
  • A highly motivated self-starter who is passionate about selling.
  • Someone who is fearless and enjoys the challenge of cold calls.
  • Someone who is enthusiastic and confident
  • A person with excellent presentation skills.
  • An exceptional written and verbal communicator.
  • Someone who has taken a professional development course in the past 12 months in order to up his/her game.

You Possess:

  • An in-depth and up-to-date understanding of Internet trends and web marketing strategies.
  • Experience in pipeline reporting, forecasting and assessing industry trends.
  • A working knowledge of Zoho.com or equivalent CRM software.
  • Knowledge of, or experience in, the hospitality industry.
  • An active network of contacts in the hospitality industry and a working knowledge of social media.
  • An ability to attract clients and close deals.
  • A natural curiosity that drives you to discover new and better ways of doing things.

Your duties:

  • Expand and develop key accounts.
  • Preparing proposals and following up with decision makers.
  • Cold calling and email marketing.
  • Increase our general exposure in the hospitality industry to boost brand recognition.
  • Developing sales strategies and initiatives.
  • Manage and maintain an effective sales pipeline.
  • Communicate daily with our sales and management team.
  • Meeting or exceeding all sales targets.

We are an equal opportunity employer with no bias toward race, age or gender. And we're a dynamic, fast-moving workplace that looks a lot like Vancouver: multi-culti, multi-generational and working to be better.

If you are interested in a dynamic position within a fast-growing, vibrant, Downtown-Vancouver Internet marketing company please email your resume, cover letter and salary expectations to jobs@digitalhospitality.com.

Contract Designer

We are looking for a contract website designer to create stunning custom websites for our clients. We need an overflow designer who can take on projects and deliver on relatively tight time frames. With the right candidate, this could turn into 3-4 projects a month. The design work will not require actual coding, but and understanding of how HTML and CSS relate to design is essential. Understanding of desiging with Bootstrap is an asset.

The techincal abilites that are essential to this position include:

  • Superior understanding of UX as it applies to the hospitality industry
  • Advanced Photoshop and Illustrator skills
  • Understanding and experience with HTML and CSS
  • High proficiency in spoken and written English

The soft skills that are essential for this position include:

  • Ability to take conceptual briefs and translate into amazing design
  • Ability to take direction and feedback on your designs and reconfigure to satisfaction of end client
  • Ability to clearly communicate ideas verbally and graphically
  • Ability to deliver projects on time and on budget

All candidates should submit:

  • A paragraph describing their design philosophy and inspiration
  • Links to 3 of their best websites with accompanying contact information so that we may check the reference
  • A description of the process and logic for making the major design decisions on each of the websites

Our design process consists of the following:

  • Designer liases with project manager
  • Project manager provides design brief to designer and discusses design direction of project
  • Designer creates first Photoshop comp of home page
  • Project manager discusses home page design with client
  • Project manager submits changes requested by client to designer
  • Designer submits second comp to client for approval
  • If necessary a third comp may be required (this happens only in about 10% of our jobs)
  • Client signs off on home page
  • Once client signs off on home page, designer designs one sub page (depending on scope of project-for more basic sites, we do not require the remaining steps)
  • PM submits sub page to client for review
  • Client gives feedback that designer will follow
  • 2nd comp presented by PM to client
  • If necessary a third comp may be required (this happens only in about 10% of our jobs)
  • The designs must be simple to execute and extrapolate across 3 viewports (desktop, tablet and mobile)

Work will be done remotely. Preference given to those plus or minus three (3) hours of Pacific Standard Time.

Please email inquiries and the requested submission to jobs@digitalhospitality.com along with your rates for both a home page and subpage design.